Returns will not be accepted after 30 days from the date your order is received. All return parts must be uninstalled and in the original, undamaged packaging and you must include a copy of your invoice/packing slip. There are no returns on airbags, electrical, fuel, high performance parts, racing parts, or previously installed parts. All returns in above stated condition are subject to a 20% restocking fee unless stated otherwise. There will be a 20% restocking fee if the VIN number was not included in the original order. If the error is ours, we will cover return shipping expenses and re-send the item to you. We are flexible, if you have any concerns please feel free to email or call us.
Please contact us for a Return Authorization Number prior to returning any merchandise. If you choose to email us, please include your order number and "Return Authorization" in the subject line. Returns will not be accepted without a Return Authorization Number. Parts must be returned for inspection prior to any credit being issued. All return parts must be uninstalled and returned in the original, unopened, undamaged packaging or you may not receive full credit. Parts must be accompanied by a copy of proof of purchase invoice (this can be found under “Your Account” on our site). All shipments must be prepaid. COD and freight collect shipments will be refused. If these requirements are NOT met, parts will be either scrapped or returned to you at your expense.
Returns: Log in and click the order status icon located on the top-right corner of the screen. Click on the order number for the item that is being returned. In the next screen, click the return button and choose a reason for the return from the drop-down menu. We will then send you a Return Authorization number. At this point you can ship the item back to us. Write this number on the packing slip or invoice and include it with the return. You can print the packing slip from your order status screen. For your protection, we recommend that you use Insured Fedex or UPS shipping. A credit will be issued when we have received the part and verified that its condition is acceptable.
Core Policy: Some parts offered on our site have a "core charge" applied to them. This is a refundable charge that the manufacturer applies to ensure that the old part is returned to us. Customers are responsible for all shipping charges related to returning cores to us. Remember all core returns must be assembled, clean, complete with no missing parts, undamaged, and in the original packaging. If you have any questions on core charges please feel free to contact us and we will be happy to answer them.